I was talking with an executive team about the high voluntary and involuntary turnover their organization was experiencing in recently filled leadership roles. The execs’ conclusion (or excuse) for the cause of the turnover was that the exiting leaders “just didn’t fit our culture.” They felt that they just needed … Continue reading The Fallacy of Hiring for Culture Fit
Lessons from 2015 Culture Leaders of the Year I gained some new insights on Organizational Culture (and reinforced some previous ones) listening to a panel discussion with four finalists in the Pittsburgh Technology Council’s Culture Leaders of the Year from 2015. Much of the discussion centered on the question, “How … Continue reading Culture and Scaling Up: Creating an Intentional Culture
Don’t get me wrong, effective and targeted communication from key leaders is important for any organization to be effective and engage its workforce. Communications are important . . . but not sufficient. What is more critical are the behaviors regularly exhibited by leaders and the impact of those behaviors. For … Continue reading Employees Remember 1% of What a Leader Says but 100% of What A Leader Does
Easy. Behavior comes first. And its not a chicken-or-the-egg kind of thing. The culture of an organization is first created by the behavior of its leaders that are then reflected across the organization. Employees remember about 1% of what a leader says but 100% of what a leader does. This means … Continue reading Which Comes First, Culture or Behavior?